
WATCH: Jack-In-The-Box Employee Shoots at Family Angry Over Botched Drive-Thru Order
Chris Menahan
InformationLiberation
Average customer service experience in the New America™
A black female Jack-In-The-Box employee in Florida was filmed shooting a pistol at an Hispanic family after they complained about a side of curly fries not being delivered with their drive-thru order.
“These rage cases are getting out of hand.”
Florida family shot at over curly fries in Jack-In-The-Box drive-thru https://t.co/OkYbNhfJTw pic.twitter.com/HJMSgmpxQZ
— WFLA NEWS (@WFLA) September 26, 2023
From WFLA, “Florida family shot at over curly fries in Jack-In-The-Box drive-thru”:
Anthony Ramos of Miami, his then-pregnant wife Jeraldin Ospina, and their 6-year-old daughter pulled up to a Houston Jack-In-The-Box in March 2021, hoping to order lunch and a side of curly fries.
When the fries did not come through, Ramos asked employee Alonniea Ford about the missing item, but she “refused to fulfill the order” which had already been paid for.
When the family asked to speak with a manager, Ford “began cursing at [the family] and yelling at them to ‘get the (expletive) outta here!'” court documents said.

When the family argued back, Ford hurled packets of ketchup, ice, and a variety of other items at the family’s car. Ford then retrieved a gun and fired it at the family’s car as it sped off.
Ford was ultimately arrested and charged with deadly conduct with a firearm. Her charge was later reduced to aggravated assault with a deadly weapon, to which she pleaded guilty in June 2022.